Join a free BurrellesLuce webcast, Tuesday, Aug. 14, 11:30 A.M. – 12:30 P.M., when Scott H. Cytron, a frequent speaker on growth strategies and organizational communications, including using social media for business building and retention, will discuss how to maintain client satisfaction.
In today’s economy, retaining a client or customer is not only easier than finding a new one; it easily costs less in time and resources. Yet, organizations may need a boost to determine what their customers need in order to nurture and solidify this very important long-term relationship. Clearly, measuring client satisfaction is key.
Join moderator Johna Burke, senior vice president, marketing, BurrellesLuce; and Scott H. Cytron, ABC, president of Cytron and Company,for this informative 60-minute webcast where you will learn, among other things:
• A simple 3-step rule to happy clients and customers;
• Practical measurement methods, including using social media to determine your worth; and
• Concrete ideas you can begin implementing right away.
Space is limited, so sign up now at http://budurl.com/q3l6